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Customer Service Representative

Allentown, PA 18104

Posted: 08/17/2026 Employment Type: Temp Industry: Admin/Clerical Job Number: 1281773

Job Description


Customer Service Representative (Temp-to-Hire Opportunity!)

Hybrid | Monday–Friday | 8:30 AM–5:00 PM | $17/hour

 

Do you enjoy helping customers and solving problems? HTSS is hiring a Customer Service Representative for a well-established global company. If you're organized, tech-savvy, and enjoy working with people, we'd love to hear from you!

 

What You'll Do

  • Respond to customer inquiries via email and support tickets

  • Track and resolve issues using Freshdesk

  • Work with Product, Engineering, and support teams

  • Maintain FAQs and identify recurring customer issues

 

What We're Looking For

  • 1+ year of customer service or support experience

  • Experience with a ticketing system (Freshdesk a plus)

  • Strong communication, organization, and problem-solving skills

 

Why Apply?

  • Hybrid schedule

  • Monday–Friday daytime hours

  • Temp-to-hire opportunity

  • Great chance to join a respected global company

  •  

Apply today through the HTSS website or email your resume to LHADLEY@HTSS-INC.COM!
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About Allentown, PA

Discover exciting job opportunities in the vibrant area around Allentown, Pennsylvania! Nestled in the Lehigh Valley, this thriving region blends rich history with modern opportunities, making it a prime location for career growth. With iconic landmarks like the PPL Center and the Allentown Art Museum, delicious cuisine ranging from classic Pennsylvania Dutch fare to trendy eateries, and a bustling arts scene featuring venues like the Civic Theatre and the Baum School of Art, Allentown offers a unique backdrop for your professional journey. Explore job listings in this charming area and embark on a fulfilling career surrounded by unforgettable experiences. Start your next adventure today!

CEO Letter

As a staffing and recruitment professional for over 30 years, I have seen many changes in the industry. Over that time, I ve witnessed a transformation in the way organizations view staffing services. Today, we see more and more companies using staffing services as a strategic tool, rather than just for temporary fill-ins.

At HTSS, Inc., our focus is on helping companies create proactive workforce plans. Our goal is to help our clients use staffing strategically to increase capacity, overcome hiring freezes, access specialized talent, better manage increased workloads, and enhance overall productivity.

For our candidates, we help to uncover truly rewarding job opportunities jobs that are a match to each candidate s skills, and jobs that offer key experience and growth potential.

We look forward to strengthening our relationships with our current clients and candidates, as well as forming new and exciting partnerships in the future.

Sincerely,

Pat Howells
President
HTSS, Inc.